Privacy Policy

Privacy Policy

Introduction

Welcome to https://therapy-for-adults-relationship-issues.denvermentalhealthcare.com (hereinafter referred to as “Therapy for Adults Relationship Issues,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s Connectict Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://therapy-for-adults-relationship-issues.denvermentalhealthcare.com
  2. Any mobile applications or software provided by us
  3. Online services and products offered through our platform
  4. Interactions between users and our staff, whether online or offline

Please note that this policy does not cover third-party websites, apps, or services accessed through links on our platform. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides how we handle your personal information when:

  1. You use any of our applications or services as an authorized user.
  2. You visit or navigate through our websites linked to this policy.
  3. You engage with our communications, including newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect a variety of personal data from users for various purposes:

  • Account Information: This includes details required to set up and maintain your user account on our platform.
  • Payment Information: We process data related to your payment methods, billing, and transactions when you make purchases or use our services that require payment.
  • Financial Information: We may collect financial records for users who choose to share them with us for specific purposes, such as processing refunds or offering financial counseling.
  • Purchase Information: Data regarding products or services purchased from us, including quantities, dates, and transaction amounts.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device when you use our mobile applications.
  • Location Data: Information about your physical location when you access our services that require geotagging or geolocation services.
  • Feedback: Personal insights, reviews, or feedback provided by users to improve our services and products.
  • Social Media Information: Details obtained from social media platforms when users choose to connect their accounts for specific functionalities.
  • Product Information: Data related to the products or services you interact with on our platform.

We collect this data through direct user input, interactions with our systems, and automated technologies used to enhance your experience. Additionally, we may receive personal data from third parties who have consent to share such information.

Cookies

Our website uses cookies to improve user experience and gather analytics. Cookies are small text files stored on your browser that serve various purposes:

  • Strictly Necessary Cookies: Essential for navigating our site and using its core features.
  • Preference Cookies: Customize content and remember settings for a more personalized experience.
  • Analytics Cookies: Help us understand user behavior, measure performance, and improve the overall quality of our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their preferences accordingly.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes it was collected or as required by law. Once the purpose is fulfilled, we securely delete or anonymize the data in accordance with established data retention policies.

Security Measures

Therapy for Adults Relationship Issues implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict privacy and security standards.
  • Regular reviews and updates of our security protocols to adapt to evolving threats.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us at the details provided below, and we will take immediate steps to rectify the issue.

Your Rights (Depending on Your Location)

The privacy laws in different jurisdictions grant individuals various rights concerning their personal data. Some of these rights include:

  • Access to your personal data and information about how it is being processed.
  • Rectification or erasure of inaccurate or incomplete data.
  • Restriction or object to the processing of your data under specific circumstances.
  • Portability of your data, allowing you to transfer it from one controller to another.
  • The right to withdraw consent at any time (where consent is required).
  • Right not to be subject to automated decision-making and profiling (in certain cases).

To exercise these rights or if you have any data-related queries, please contact our privacy team using the details provided below. We will respond to your request as quickly as possible within the timeframes prescribed by applicable law.

Changes to Policy

Therapy for Adults Relationship Issues reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review this page periodically for updates.

Contact Information

For any privacy-related inquiries, unsubscribe requests, data access or correction requests, or general questions, please contact us:

  • Email: contact@therapy-for-adults-relationship-issues.denvermentalhealthcare.com
  • Postal Mail: Privacy Team, Therapy for Adults Relationship Issues, [Address]